Grande Centre Point Hotel Terminal21

Room - the bed was very comfortable. The views from our room were amazing. Ample space in the wardrobe to hang clothes and the drawers and a shoe rack in the cupboard were an added bonus. The bathroom was well appointed, and the complimentary toiletries were of a high standard (usual products + hairbrush and razor kit). The room was spacious enough to have a dining area. The daily complimentary mini bar was much appreciated. Breakfast - the choices were incredible. I would say as many choices as on a cruise ship. Location - the hotel is conveniently attached to Terminal 21 shopping centre via an internal link (Fashion, Chain Stores, Massage, Nails, Dining, a supermarket and much more). The hotel is also attached to Asok Railway station. Staff - all staff were exceptionally friendly and professional. The staff were dressed impeccably. Foyer - a large lounge area is available to sit in whilst waiting for taxis, etc. and it has complimentary tea/coffee and juice/water available. On check out, guests are able to leave their luggage with the Concierge until departure.

Extremely convenient location, with direct access to the BTS and the Terminal 21 mall. Great facilities, I went to the pool at 8am and it wasn't busy. Great services, the mango sticky rice (room service) was quickly brought up and delicious, and the laundry service was efficient. Friendly staff at reception and in the lobby. Large and open room, great view. I could hear noises from other guests when they were in the corridor right by my door, but it was otherwise quiet.

We have stayed here before and will again. The room was clean and limited mini bar is complimentary, which means the price is the price, "Nice". So bottled water, small selection of soft drink and some snacks are there to take the edge off your hunger or late night snacks. Toothbrush and paste and other complimentary person care items is also a great assistance to the frequent traveler. This was a rushed visit and I didn't have my phone charger, but the great guy at reception organized for a loan of one for my stay, legend.

we stayed only 2 nights. we had 2 rooms (room for us with double bed & room with 3 single beds for the kids) with connecting door view from the 16 floor was amazing ! location was great , with entrance to the terminal 21 mall . staff was great ! had a pool , kids room with ps5 , playroom for the little ones , air hockey, 2 car simulators ...

This hotel is absolutely outstanding. Possibly the best we have ever stayed in? The staff are wonderful, going above and beyond to meet every need. We thought we had lost our daughter's watch; unprompted by us they trawled back through CCTV since our check in to determine the time frame when it had been lost. We never needed to provide our room number to anyone (eg when arriving for breakfast) because the staff appeared to know who all the guests were - how they did this given the size of the hotel I have no idea. The hotel is beautiful, the facilities are exceptional. The breakfast buffet was fantastic, with new options each day. One of the best aspects for people travelling, is that you can use the pool and showers before you check in (if you arrive early like we did) and then again after you check out (which is wonderful if you have a late flight out of Bangkok and want to freshen up before going to the airport). Honestly, we can't say enough good things about this hotel!